OrgChart Now Help Guide

Table of Contents

Chart Management


Audience: Administrators


The Chart Management panel allows Administrators to create, rename, and delete Master Charts, as well as select Chart Documents to load into Viewer.

A Master Chart is directly linked to a data source, and is typically set to automatically synchronize with source data.

Chart Document is a customized OrgChart that is created in Workbench mode. Chart Documents should only be used in the following cases:

  • The desired org chart is not (or only partially) based on source HR data (e.g., Project Team that is not based on the hierarchy stored in the source system).

  • The presentation of the org chart is highly customized and cannot be easily driven using conditional formats. Reference the Rule-Driven Charting article for more information on driving chart presentation with conditional formatting.


Master Charts should be used whenever possible, as they are easier to maintain over time.

Accessing The Chart Management Panel

Select More > Account Settings and then select the Chart Management option from the left side menu.


Master Charts

The Master Charts section allow you to add, remove, reorder and configure Master Charts.


Create a new Master Chart


Create a copy of the selected Master Chart


Move the selected Master Chart up


Move the selected Master Chart down

Mouse over a Master Chart to access the following Master Chart Management options:


Rename the selected Master Chart


Set the selected Master Chart as the Default Chart. The Default Master Chart displays automatically upon login.


Configure the selected Master Chart's Chart Settings


Delete the selected Master Chart

Chart Documents

The Chart Documents section allows you to select a Chart Document from the File Manager to display in Viewer mode.


Add Chart Document to Viewer


Move the selected Chart Document up


Move the selected Chart Document down

Mouse over a Chart Document to access the following option:


Remove the selected Chart Document from Viewer

Chart Documents are snapshots of chart data created in Workbench mode and saved in the Charts folder. Users can access a Chart Document in Viewer mode by following these steps:

  1. Log in to OrgChart Viewer.

  2. Click More > Account Settings, and the select the Chart Management option from the left side menu.

  3. Click the 5_2_Plus_NotWide.png icon to the right of the Chart Documents header.

  4. Click on the desired OrgChart Document (using the displayed File Picker).

  5. Click on the Select button.

Accessing Chart Documents in Viewer

Once a Chart Document has been added to Viewer in the Chart Management panel, users can access the Chart Document by following these steps:

  1. Click on the 5_2_Mode.png in the top-left corner of the screen, and then select the Viewer option.

  2. Click on the Chart menu.

  3. Select an Chart Document(located below the separator or the /Charts extended dropdown menu).


    Note: Chart Documents will not be refreshed daily, unless you set them to refresh in Workbench > Refresh > Scheduler